Data Protection Statement

The controller responsible for data processing on this website and contact person for data protection matters is

Wilkhahn AG
Brigitte Uhlmann
Postgasse 17
3011 Bern
brigitte.uhlmann@wilkhahn.ch 

The following sections 3.1 to 3.5 cover data collection in detail.

Our website is hosted by Drupal. In order to optimise and maintain our website, we log any technical errors that may occur when you visit our website. Furthermore, when you use this website, information is automatically collected that your device's browser transmits to our host provider. These are IP address and operating system of your end device, browser type, version, language, date and time of the server request, file accessed, the website from which the access was made (referrer URL), the status code (e.g. 404) and the transmission protocol used (e.g. HTTP/2). This data is collected and stored by our host provider in order to optimise processes and procedures, in particular in connection with the use of our website and the security and stability of the computer system.

If you use our contact form, your details from the enquiry form will be processed by us to process the enquiry and in the event of follow-up questions. As a rule, we require the following information: First and last name, company, e-mail address, address, telephone number, subject, message content. We use the data you provide to answer your enquiry.

We use cookies on our website. Cookies are small files that are stored on your end device and saved by your browser. Some of the cookies we use are automatically deleted when you leave our website. Other cookies remain stored on your device until you delete them or until they expire. These cookies make it possible to recognise your browser the next time you visit our website. You can set your browser so that you are informed in advance about the setting of cookies and can decide in individual cases whether to exclude the acceptance of cookies for certain cases or in general, or that cookies are completely prevented. This may limit the functionality of the website. 

You can find further information on cookies here.

We offer a newsletter to which you can subscribe. When you register for the newsletter, we collect your e-mail address as well as your first name and surname. We use this data to send you the newsletter by email and to be able to address you personally.

We use an analytics service to measure the reach of our newsletter. We measure how often the newsletter is opened and which links the recipient follows.

We use various third-party services on our website. Below we explain in detail which services are involved, what we use them for and what data is collected.

• We use Google Analytics for website tracking

Our website contains links to third-party websites. We are not responsible for the content and data protection precautions on external websites that you can reach via the links. Please inform yourself about data protection directly on the respective websites.

In order to provide you with the information on our website, we work together with various service providers to offer you a modern website. They only use your data in the context of processing orders for us. With the exception of the provisions in section 3.4 of this data protection declaration, we only transfer data to bodies outside Switzerland and the European Union (third country) without your consent if this is required under the respective contract, to fulfil legal obligations or to protect our legitimate interests.

To the extent provided for by the data protection law applicable to you, you can request information free of charge about the data stored about you, its origin and recipients and the purpose of the data processing. You also have the right to rectification, erasure, restriction of or objection to processing and, if the Act on Federal Data Protection (FADP) applies, to the disclosure of this data for transfer to another organisation, subject to the statutory requirements.

You can revoke any consent you have given at any time with effect for the future. All you need to do is send us an informal email.

Please note that the above rights are subject to legal restrictions and may impair or prevent the provision of our services.

You are entitled to enforce your claims in court or to lodge a complaint with the competent data protection authority. The Swiss Federal Data Protection and Information Commissioner is responsible for Switzerland https://www.edoeb.admin.ch 

We may amend or adapt this privacy policy at any time. The current privacy policy can always be found here on wilkhahn.ch.